Saturday, 30 September 2017

21st century leadership

21st-century leadership skills have changed a lot, the focus toward the customers have increased by the authentic leaders which replace the hierarchical leaders.  The main focus is sustainable performance by

  • Aligning people with mission and value
  • Empowering leaders at the different level
  • Focusing more on customer's service
  • Collaborating with other organizations


1. Aligning
   
This is one of the most important terms as aligning appropriate employee at the proper level and sharing them the values of the organization as finding a loyal employee is challenging. Otherwise, they can even dumb you and turn aside. while the aligned employee with commits to the organization's values and missions.

2. Empowering

In the 20th century, it was like the hierarchical leader won't give enough power to other leaders at all levels to retain control, while in the 21st century it's like the leader empower other leaders to gain power and control.

3. Serving

Before it was like the organizations were ignoring the customer guidance but today customer is the most important stakeholder of the company as for sustaining the growth of an organization, satisfying customer need is important which even motivates the employees.

4. Collaborating

As the challenges for business are becoming complex. meanwhile collaborating with other organization can gain support and make easy to solve the problems. so a leader should focus on internal cooperation  instead of focusing on internal politics 

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